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<dc:title xml:lang="fr">Un modèle de référence pour l'application de l'ABC dans le cadre de la réorganisation des activités de l'entrepôt : une recherche-intervention chez FM Logistic</dc:title>
<dcterms:alternative xml:lang="en">A reference model for the application of ABC during the design of the warehouse activities : an action research at FM Logistic</dcterms:alternative>
<dc:subject xml:lang="fr">Prestataire de services logistiques</dc:subject>
<dc:subject xml:lang="fr">Activités de l’entrepôt</dc:subject>
<dc:subject xml:lang="fr">Modèle de référence</dc:subject>
<dc:subject xml:lang="fr">Recherche qualitative</dc:subject>
<dc:subject xml:lang="en">Logistics service provider</dc:subject>
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<dc:subject xml:lang="en">Reference model</dc:subject>
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<dcterms:abstract xml:lang="fr">Le prestataire de services logistiques (3PL) réorganise les activités de ses entrepôts afin d’être performant (C.-L. Liu and Lyons 2011). De fait, le 3PL a besoin d’une connaissance détaillée du coût des activités de ses entrepôts. Le cadre théorique de cette thèse se situe à l’intersection entre l’entrepôt, la conception, et les coûts. Dans le cadre de la conception des entrepôts, la sélection et plus particulièrement l’identification de l’ensemble des ressources de l’entrepôt est peu étudiée (S. S. Heragu et al. 2005; Gu, Goetschalckx, and McGinnis 2010). Parallèlement, l’activity-based costing (ABC) est une méthode de calcul de coût peu appliquée pour obtenir le coût des entrepôts (Pirttilä and Hautaniemi 1995). Plusieurs freins entravent son application, dont le manque de formalisation dans la définition des activités (Waeytens and Bruggeman 1994). À l’aide d’une recherche qualitative au sein de l'entreprise FM Logistic, une classification des ressources de l’entrepôt et un modèle de référence des activités de l’entrepôt sont proposés. La classification des ressources de l’entrepôt permet l’identification de l’ensemble des ressources de l’entrepôt. La classification est ensuite utilisée au sein du modèle de référence des activités de l’entrepôt. Le modèle de référence facilite l’application de l’ABC en standardisant le vocabulaire utilisé pour définir les activités de l’entrepôt. Le modèle de référence est ensuite mobilisé lors de différentes applications, dans le cadre de la conception des activités de l’entrepôt d’un prestataire de services logistiques.</dcterms:abstract>
<dcterms:abstract xml:lang="en">The logistics service provider (3PL) is reorganizing the activities of its warehouse to be efficient (C.-L. Liu and Lyons 2011). In fact, 3PL needs a detailed knowledge of the cost of the activities of its warehouses. The theoretical framework of this thesis lies at the intersection between warehouse, design and costs. Concerning the design of the warehouses, the selection, and especially the identification of all resources, are not much studied (S. S. Heragu et al. 2005; Gu, Goetschalckx, and McGinnis 2010). Concurrently, activity-based costing (ABC) is a cost calculation method which is little applied for obtaining warehouse costs (Pirttilä and Hautaniemi 1995). Several obstacles hinder its application, including the lack of formalization in the definition of activities (Waeytens and Bruggeman 1994).Using qualitative research within the enterprise FM Logistic, a classification of warehouse resources and a reference model of warehouse activities are proposed. The warehouse resource classification allows the identification of all the warehouse resources. The classification is then mobilised within the reference model of warehouse activities. The reference model facilitates the application of the ABC by standardizing the vocabulary to define the activities of the warehouse. The reference model is then employed for different applications, as part of the design of warehouse activities of a logistic service provider.</dcterms:abstract>
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