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<dc:title xml:lang="fr">Restructurations hospitalières et tensions paradoxales dans des organisations pluralistes : le cas de la mise en œuvre des groupements hospitaliers de territoire</dc:title>
<dcterms:alternative xml:lang="en">Hospital restructuring and paradoxical tensions in pluralistic organizations : the case of implementing territorial hospital groups</dcterms:alternative>
<dc:subject xml:lang="fr">Restructuration hospitalière</dc:subject>
<dc:subject xml:lang="fr">Tensions paradoxales</dc:subject>
<dc:subject xml:lang="fr">Étude de cas longitudinale et processuelle</dc:subject>
<dc:subject xml:lang="en">Hospital restructuring</dc:subject>
<dc:subject xml:lang="en">Paradoxical tensions</dc:subject>
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<dcterms:abstract xml:lang="fr">Les établissements de santé doivent mettre en place des restructurations hospitalières afin de continuer de garantir aux citoyens un accès équitable aux soins. Ces réorganisations génèrent des tensions chez les parties prenantes qui impactent le déroulement des opérations. La perspective paradoxale est particulièrement adaptée pour l’étude des tensions qui animent une restructuration hospitalière. Cette grille de lecture permet de capturer la nature multiple, multi-acteurs et multi-niveaux des tensions paradoxales et d’observer les stratégies de réponse des acteurs qui peuvent être déterminantes pour la réussite de la réorganisation. L’objectif de notre thèse est d’explorer les tensions paradoxales qui interagissent lors d’une restructuration hospitalière, à savoir la mise en œuvre d’un groupement hospitalier de territoire. La recherche s’appuie sur une étude de cas longitudinale et processuelle de 35 mois. La démarche analytique repose sur des entretiens semi-directifs effectués auprès des différents mondes de l’hôpital (contrôle, cure et care), des observations non participantes, une analyse documentaire incluant une revue de presse, la rédaction du cas, des templates chronologiques et d’analyses séquentielles. Au cours du processus de restructuration, nous caractérisons huit tensions paradoxales, dont deux non identifiées par la littérature. Nous montrons que les perceptions contrastées des parties prenantes vis-à-vis des pôles en opposition contraignent l’opération en cours. Enfin, nous établissons des liens entre les caractéristiques du pluralisme et les types de tensions paradoxales identifiés.</dcterms:abstract>
<dcterms:abstract xml:lang="en">Health care institution need to implement hospital restructuring so as to continue ensuring fair access to care to citizens. These reorganizations generate tensions among stakeholders that impact the course of operations. The paradoxical perspective is particularly well suited for studying the tensions that drive hospital restructuring. This concept allows us to capture the multiple, multi-actors and multi-levels aspect of paradoxical tensions and to observe the response strategies of the involved parties, which can be decisive for the success of the reorganization. The objective of our doctoral thesis is to explore the paradoxical tensions that interact during a hospital restructuring, namely the implementation of territorial hospital grouping. This research consists in a 35-month longitudinal and processual case study. The analytical approach is based on semi-structured interviews with the different worlds of the hospital (control, cure and care), on non-participant observations, and on a documentary analysis including a press review, case writing, chronological templates and sequential analyses. During the restructuring process, we identify eight paradoxical tensions, two of which that were not previously identified in the literature. We demonstrate that the contrasting perceptions of stakeholders towards the opposing poles impede the ongoing operation. Finally, we establish links between the characteristics of pluralism and the types of paradoxical tensions identified.</dcterms:abstract>
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